Revenue Optimization · AI-Assisted Agents · Proprietary CRM
Human expertise,
enhanced by AI.
For 40 years, Kipany has turned opportunity into revenue. Now our expert live agents are amplified by AI that listens, scripts, and recommends the next best action — backed by a proprietary CRM built for the most demanding moments of the customer journey.
Enterprise-grade compliance
Trusted by category leaders
Human + AI
Human expertise, enhanced by AI.
We don't replace agents with bots. We make great agents superhuman — with a real-time AI copilot that guides every conversation.
Listens in real time
AI follows every conversation, understanding intent and sentiment as it unfolds.
Scripts the next move
The right script, offer, and objection handler surfaced in under 400ms.
Recommends the next best action
Upsell, save, or route — tuned to your KPIs on every contact.
Areas of expertise
One partner for the entire revenue conversation.
From the first response to lifelong advocacy — across every industry where conversations carry revenue.
Inbound Sales & Support
When your media drives a customer to pick up the phone, open a chat, or send a text, our AI-assisted live agents are ready to convert intent into revenue — instantly.
02Outbound Acquisition
Targeted, compliant outbound programs that turn data and intent signals into qualified conversations and new customers.
03Retention & Win-Back
Lifecycle programs that detect risk, intervene with the right offer, and recover customers who've already walked away.
04Lead Qualification
AI-assisted qualification that enriches, scores, and routes every lead so your closers only spend time on real opportunities.
05Lifecycle & Advocacy
Post-sale programs — onboarding, upsell, cross-sell, and referral — that expand each relationship and turn satisfied customers into a growth channel.
06Performance Lead Gen
We sit at the intersection of media and conversion — capturing response from DRTV, CTV/OTT, digital, social, audio, and podcast and turning it into traceable revenue.
Ready when you are
Put 40 years of conversion craft on your funnel.
Tell us your KPIs and we'll design an AI-assisted program around them.
Reporting
Our success is judged by the scorecard.
Numbers are the only opinion that matters in performance marketing.
Years of experience
Est. 1985 · NYC
Live contacts per month
And counting
Incremental client revenue
Generated annually
Case studies
Proof, in the numbers.
Real programs, real revenue. See how we move the metrics that matter.
+18% recovered MRR
Subscription win-back
A streaming brand reclaimed lapsed subscribers with an AI-optimized win-back program.
Read case study−22% churn
Telecom retention
Save-desk specialists kept more subscribers on the network every month.
Read case study+31% conversion
DTC acquisition
Inbound order conversion climbed with real-time AI agent assist.
Read case studyWhat clients say
The partner brands keep on the scoreboard.
"Kipany became the conversion layer our media team had been missing. Every flight is now traceable to revenue."
"Their AI-assisted agents close at a rate our in-house team never matched — and they scale instantly for our peaks."
"Retention was our weak spot. Kipany's save desk and win-back programs paid for themselves in the first quarter."
Compliance
Built for the most regulated conversations.
Security and compliance are engineered into every program. (Certification logos to be supplied by client.)
Let's turn your next signal into revenue.
Tell us about your goals and we'll show you the program that gets you there.
Start a conversation