Kipany

Lead Generation · AI-Assisted Agents Worldwide · Proprietary CRM

Every signal,
converted.

Kipany pairs expert live agents — amplified by AI that listens, scripts, and recommends the next best action — with a proprietary CRM built for the most demanding moments of the customer journey. Inbound, outbound, win-back, advocacy. We close the loop.

Contact #KP-2026-4871
Inbound · DRTV · Tier-1 queue
Live
Signal Captured
DRTV inbound · 1-800 → IVR
0.4s
AI Qualified
Intent: high · Spanish · auto-routed
1.2s
Live Agent
Maria · Tier-1 · script v4.2
2.0s
Sale Closed
Plan: Premium · MRR $79
2m 14s
CRM Logged
Cohort #4871 · attribution sealed
2m 15s
Lifecycle Triggered
Day-7 win-back · Day-30 upsell
queued
Convert 34.6%CSAT 4.81
Kipany CRM
DisneyNetflixHBO MaxT-MobileVerizonXfinitySpectrumSirius XMThe New York TimesOceaniaTravelersNexampDisneyNetflixHBO MaxT-MobileVerizonXfinitySpectrumSirius XMThe New York TimesOceaniaTravelersNexamp

The scoreboard

Four decades of measurable conversion.

Numbers are the only opinion that matters in performance marketing.

01 / 03▲ live
0

Years of experience

Est. 1985 · NYC

02 / 03▲ live
0K+

Live contacts per month

And counting

03 / 03▲ live
$0.0B

Incremental client revenue

Generated annually

The Kipany solution

Bespoke contact strategy at the most important inflection points.

If your brand drives traffic to web, IVR, AI or live agent — across DRTV, CTV/OTT, digital, social, audio, podcast — we are the answer.

KIPANY
Orchestration · CRM · AI
01
AwarenessDRTV · CTV · Social
02
AcquisitionIVR · Web · Chat
03
ConversionAI-assisted agents
04
RetentionLifecycle programs
05
AdvocacyLoyalty · Referral

We execute at the moments most brands fumble — the messy middle between purchase and advocacy, where churn happens and lifetime value is decided.

  • AI copilot guiding every live agent in real time
  • Dedicated and shared-pool live agent teams
  • Blended inbound / outbound programs
  • AI-assisted humans, all KPI-driven

Identify · Acquire · Expand

Our success is judged by the scorecard.

Three disciplines. One outcome: revenue you can trace back to a real conversation.

01Audience

Identify

Finding the right consumer in a world of infinite choice. We optimize and create the audiences that align perfectly with your brand.

02Conversion

Acquire

Knowing precisely when and where to engage — intercepting in contextually relevant ways and driving measurable action at the moment of truth.

03LTV

Expand

Recruiting customers with scalable growth. Proper conversion turning calls, clicks, and pixels into expansive, durable opportunities.

Signal in · Conversion out

Every channel, one brain.

Inbound signals — DRTV, web, podcast, social — converge in our orchestration layer. AI primes the conversation, live experts close, and our proprietary CRM routes the next best action.

Kipany
DRTV / CTV
Web / IVR
Podcast / Audio
Social / Chat
Closed Sale
Retained
Expanded LTV
Lifecycle

The stack

A platform we own.

No SaaS sprawl. No middleware tax. Six capabilities orbiting a single source of truth.

Kipany
Identify · Acquire · Expand · Identify · Acquire · Expand ·
AI Assist
Live Agents
Chat & SMS
Proprietary CRM
Orchestration
KPI Analytics

AI assist for voice and chat, live experts, orchestration, KPI analytics — all running on a CRM we built, maintain, and tune for the speed and scale of high-velocity contact centers.

Explore the technology

Ready when you are

Experience the difference yourself.

No delays. No massive resource requirements. Just the results you know are achievable.

Let's chat