Kipany

Industry

Grow subscribers, keep them watching.

Streaming and media brands partner with us to acquire subscribers, reduce churn, and support viewers at scale.

The opportunity

Built for the realities of media & entertainment.

Media is a subscription and engagement game at massive scale. We deliver both.

Acquisition, billing support, retention, and win-back across every platform.

Scale

Millions of users

↓ Churn

Retention

24/7

Support

Scope of work

What we deliver.

The building blocks of a media & entertainment program that converts.

01

Subscriber acquisition

Convert trials and inbound interest into paid subscriptions.

02

Viewer support

Streaming, device, and billing issues resolved fast.

03

Retention & win-back

Save and reactivation programs that protect subscriber counts.

How it works

The media & entertainment flow.

Every stage engineered for the one after it.

  1. 1Acquire

    Grow subscribers

    Trials and inbound interest converted into paid subscriptions.

  2. 2Support

    Keep them watching

    Streaming, device, and billing issues resolved fast.

  3. 3Retain

    Save & win back

    Reactivation programs protect subscriber counts at scale.

Bottom line

Outcomes you can take to the scoreboard.

Subscriber growth

Higher trial-to-paid and acquisition conversion.

Lower churn

Proactive retention keeps subscribers engaged.

Scale

Support millions of viewers without quality loss.

In the field

Receipts, not rhetoric.

Streaming

Subscriber growth at massive scale

Acquisition and retention ran as one program, lifting trial-to-paid while curbing churn.

Millions of users

Representative outcome from a comparable program.

Explore case studies

More industries

Keep exploring.

Let's build it

Design a media & entertainment program around your KPIs.

Tell us your goals and we'll map the people, process, and platform that hit them.