Kipany

Solutions

Six motions. One outcome.

Bespoke programs across the entire customer journey — designed, deployed, and optimized in weeks, not quarters.

Six motions · live
Kipany · orchestration
InboundOutboundWin-backHybrid AIIntakeLifecycle
Convert
One outcome
12+
Channels
6
Languages
24/7
SLA

The story of a signal

From first ring to lifetime advocate.

Every Kipany engagement follows the same arc — designed to compress the time between intent and revenue, then keep extending it.

  1. Act 1

    The signal arrives

    DRTV, paid social, web form, podcast spot — every inbound moment is captured with full attribution.

    Outcome
    < 2s
  2. Act 2

    AI primes the conversation

    AI assist triages intent, language, and value — and briefs the live agent before they pick up.

    Outcome
    94% routed correctly
  3. Act 3

    A live expert closes

    Cross-trained agents on our proprietary CRM convert with the right script, offer, and tone.

    Outcome
    34.6% close rate
  4. Act 4

    Lifecycle takes over

    Win-back, upsell, advocacy — automated motions extend LTV long after the first sale.

    Outcome
    +38% LTV

The motions

Six programs, one orchestration layer.

01

Inbound conversion

Convert every IVR, web form, and live call into a closed sale. Cross-trained agents who handle billing, tech, and upsell on the same call.

02

Outbound sales channels

Distributed call-center networks running multilingual programs against Kipany-sourced or client leads — with measurable lift on every flight.

03

Save-the-sale & win-back

Decades-long expertise reactivating cancelled and inactive households. The motion big brands trust when retention numbers slip.

04

AI-augmented live agents

Our agents work side-by-side with an AI copilot that listens, drafts replies, and surfaces the next best action — so every conversation is faster, more consistent, and more likely to close.

05

Legal intake services

End-to-end intake: lead generation, retainer conversion, scheduling, packet follow-up, payment collection. 24/7/365 bilingual.

06

Lifecycle & advocacy

Programs that turn first-time buyers into repeat customers, and repeat customers into the loudest voices in your category.

Orchestration

Channels in. Outcomes out.

Every motion runs on the same orchestration layer — so handoffs between AI, agents, and lifecycle programs are seamless.

Kipany
DRTV / CTV
Web / IVR
Podcast / Audio
Social / Chat
Closed Sale
Retained
Expanded LTV
Lifecycle

Legal intake — featured

A complete legal intake operation, on call.

Our flagship vertical solution, available end-to-end or à la carte.

→Lead generation & qualification
→Converting leads into signed retainers
→Appointment scheduling & reminders
→Packet follow-ups
→Payment collection
→Full operational assessments
→24/7/365 availability
→Webform follow-up within minutes
→Omni-channel contact handling
→Bilingual Spanish competency
→Customizable scripting by case type
→Rapid workforce scalability
Brief us on your program